Terms of Service

Welcome to SmartGear Outlet. These Terms of Service ("Terms") constitute a legally binding agreement between you ("you", "your", "customer") and SmartGear Outlet Ltd ("we", "us", "our") governing your access to and use of our website smartgearoutlet.com and the purchase of products through our platform.

These Terms comply with UK consumer protection laws, including the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

By using this Website, you confirm that:

• You are at least 18 years old or have parental consent
• You have the legal capacity to enter into binding contracts
• You will provide accurate and complete information
• You will comply with all applicable laws and regulations
• You accept these Terms and our Privacy Policy

Account Creation

To place orders and access certain features, you may need to create an Account. When creating an Account, you must:

• Provide accurate, current, and complete information
• Maintain and update your information as needed
• Keep your password secure and confidential
• Notify us immediately of any unauthorized use
• Accept responsibility for all activities under your Account

Account Termination

We reserve the right to suspend or terminate your Account if you breach these Terms or engage in fraudulent, abusive, or illegal activities. You may close your Account at any time by contacting customer support.

Placing an Order

When you place an Order through our Website:

1. Your Order is an offer to purchase Products subject to these Terms
2. We will send you an Order confirmation email acknowledging receipt
3. The confirmation email does not constitute acceptance of your Order
4. We accept your Order when we dispatch the Products (acceptance email)
5. A binding Contract is formed only upon our acceptance

Payment

Payment must be made in full at the time of placing your Order. We accept:

All prices displayed on our Website:

• Are in British Pounds Sterling (GBP) unless otherwise stated
• Include UK Value Added Tax (VAT) at the applicable rate
• Do not include delivery charges (shown separately at checkout)
• Are subject to change without notice
• Apply only to orders placed through smartgearoutlet.com

Product Availability

All Products are subject to availability. We strive to keep stock information accurate, but cannot guarantee availability. If a Product becomes unavailable after you place an Order, we will notify you and offer a refund or alternative.

Delivery Terms

We deliver to addresses within the United Kingdom. Delivery times and costs vary depending on your location and chosen delivery method.

Risk and Title

Title: Ownership of Products passes to you when we receive full payment.

Risk: Risk of loss or damage passes to you upon delivery (or when you fail to take delivery after reasonable notice).

Your Cancellation Rights

Under the Consumer Contracts Regulations 2013, you have the right to cancel your Order within 14 days of receiving your Products without giving any reason (the "cooling-off period").

Faulty or Damaged Products

If you receive a faulty or damaged Product:

• Contact us immediately with photos of the damage
• We will arrange a free collection or provide a return label
• You will receive a full refund or replacement at no cost
• Your consumer rights under the Consumer Rights Act 2015 apply

Consumer Rights

Under the Consumer Rights Act 2015, Products must be:

Manufacturer Warranties

Many Products come with manufacturer warranties in addition to your statutory rights. Warranty details are provided with the Product. Your statutory rights are not affected by manufacturer warranties.

Subject to the above, we are not liable for:

• Loss of profits, sales, business, or revenue
• Business interruption or loss of business opportunity
• Loss of anticipated savings or goodwill
• Indirect or consequential losses
• Losses caused by factors outside our reasonable control

All content on this Website, including text, graphics, logos, images, software, and design, is the intellectual property of SmartGear Outlet or our licensors and is protected by UK and international copyright, trademark, and other laws.

Your Use of Content

You may:

• View and print content for personal, non-commercial use
• Share links to our Website

You may not:

• Reproduce, modify, or distribute content without permission
• Use content for commercial purposes
• Remove copyright or trademark notices
• Reverse engineer or decompile any software

Complaints

If you have a complaint, please contact our customer service team. We will do our best to resolve the issue quickly and fairly.

Alternative Dispute Resolution

If we cannot resolve your complaint, you may refer the matter to an alternative dispute resolution (ADR) provider. For online purchases, you can also use the European Commission's Online Dispute Resolution (ODR) platform.

Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.